Bookings for trips and events
Bookings for trips and events are not agreed until the Committee of the International Club have confirmed that space is available, a reservation has been made and payment received.
Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased or bookings made. If no payment is received, no items will be shipped or booking supplied.
Shipping Policies
When applicable, shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an item is damaged during shipping, seller will not be held responsible.
Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.
Cancellation by the Seller
All goods and bookings are supplied subject to availability. If the item or booking becomes unavailable, for whatever reason, the order or reservation is cancelled by the International Club and a refund will be made.
Cancellation by the Buyer
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
Complaints
Any complaints about items or sellers may be sent to our Committee: icsalobrena2016@gmail.com. There is no guarantee of a resolution. Each case will be looked at individually.
Legalities
The International Club of Salobrena is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
These terms and conditions are subject to change.